Privacy Policy

Last Updated: September 26, 2025

This Privacy Policy governs the online catering portal for Delaware North Sportservice, operating at Scottsdale Stadium ("we," "us," "our"). We are committed to protecting your personal information and this policy explains what data we collect from visitors and clients, how it is used, and with whom it may be shared. Your use of this website constitutes your agreement to this policy.

1. Information We Collect

We collect information you voluntarily provide when creating an account, placing an order, or submitting an inquiry. This may include:

• Personal Identification Information: Your name, email address, phone number, and company affiliation.
• Event Details: Information about your event, including its name, date, time, and location within the stadium.
• Financial Information: Payment data, such as credit card details, are processed securely by our third-party payment gateway. We do not store full credit card information on our servers.
• Technical Data: We may automatically collect non-personal information, such as your IP address and browser type, through cookies to ensure the proper functioning and security of our site.

2. How We Use Your Information

Your information is used for legitimate business purposes, including:

• To create and manage your account;
• To process catering orders, generate proposals, and manage event logistics;
• To communicate with you regarding your event, including sending confirmations, invoices, and important updates;
• To process payments for our services;
• To respond to your inquiries and provide dedicated customer support;
• To improve our website, services, and overall client experience.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only with the following parties:

• Essential Service Providers: We share necessary information with trusted third-party companies that perform services on our behalf, such as our catering software provider (Flex Catering) and our payment processor.
• Venue Partners: For operational purposes, we may share relevant event details with our partners at the City of Scottsdale to ensure a seamless event experience.
• Legal Requirements: We may disclose information if required to do so by law or to protect our rights, property, or personal safety.

4. Data Security and Retention

We are committed to protecting your personal information. Our platform utilizes industry-standard security measures, including encryption and firewalls, to protect against loss, misuse, or unauthorized access. We retain your personal information for as long as your account is active and as needed to provide you with services, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Data Rights

You have the right to request access to, correct, or delete your personal information. To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

7. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Catering Leadership
Delaware North | Scottsdale Stadium
[email protected]